YOU CAN NOW GET A CREDIT CARD REFUND FOR CANCELLED SHOWS AT THE STORE DURING OUR REGULAR OPEN HOURS, SEVEN DAYS A WEEK, 12:00 – 6:00. PLEASE BRING YOUR TICKETS. IF YOU DO NOT HAVE A CREDIT CARD WE CAN ARRANGE AN E-TRANSFER AS WE ARE NOT CURRENTLY DEALING WITH CASH. PLEASE REFER TO THE LIST OF SHOWS ON THE MAIN STREET TICKETS PAGE FOR THE CURRENT STATUS OF THE CONCERT YOU’RE INTERESTED IN RETURNING TICKETS FOR. THANKS!
– Red Cat
IF YOU DO NOT LIVE IN TOWN:
…and you bought tickets from either of our stores for a show which has now been CANCELLED, please email us at firstname.lastname@example.org with the subject line “Ticket Refund Request” and include the following information…
- Your Name in the body of the email
- Your email address to accept an e-transfer.
- Your phone number
- A photo of the tickets showing the entire ticket
- An e-transfer refund will be sent to you if eligible
- Please allow up to 7 business days to be processed.
If you have any questions, please email us at the store email, email@example.com
At this time, we are able to refund only those shows which are officially Cancelled, and not designated Postponed, as the work to determine what arrangements can be made for future reschedulings and make-up dates continues. We ask for your patience and understanding as we work with the promoters to get the answers you’re after as quickly as possible!
As we currently have no cash on hand, refunds for tickets to cancelled events can be made to a credit card, or be made via e-transfer.
All ticket prices are before applicable service charges. Service charges are 20% of the cost of a ticket to a maximum of $5.00 per ticket.
We can’t hold tickets unless they are charged over the phone with a credit card. There is no extra charge to charge tickets over the phone with a credit card. Credit card information is not kept on file.
(Sold Out Here) means that we are sold out at this location, please check our other location for tickets, if both stores are sold out then if there are any remaining tickets left they can be bought through an online seller such as ticketmaster, ticketfly etc.
(Offsale) means that the promoter has pulled the tickets from one or both of our locations due to the show being close to sold out online. There may still be remaining tickets available online through the seller carrying tickets for the show.